Shipping Policy

1 Shipping Overview

At indoorplants, we take the utmost care in packaging and shipping your plants, seeds, fertilizers, and garden products. Each order is carefully handled to ensure your items arrive fresh, secure, and in perfect condition.

2 Delivery Areas

We currently deliver across all major cities and towns in India. Delivery to remote or rural locations may take additional time. We are continuously expanding our delivery network.

3 Shipping Charges

4 Processing & Delivery Time

• Orders are processed within 1–2 business days (excluding weekends and holidays).
• Standard delivery takes 3–7 business days depending on your location.
• Live plant orders are shipped on Monday–Wednesday to avoid weekend transit delays.
• You will receive a tracking link via email/SMS once your order is dispatched.

5 Plant-Safe Packaging

We use eco-friendly, plant-safe packaging designed specifically for live plants:

• Custom-fit corrugated boxes with ventilation holes for airflow
• Moisture-retention wrapping to keep roots hydrated during transit
• Secure pot stabilizers to prevent movement and soil spillage
• Seeds and fertilizers are sealed in airtight, moisture-proof pouches

6 Damaged or Lost Shipments

If your order arrives damaged or is lost in transit:

• Please report the issue within 48 hours of delivery with clear photographs.
• Contact our support team at support@indoorplants.com.
• We will arrange a replacement or full refund at no additional cost.