Privacy Policy

1 Introduction

Welcome to indoorplants. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us in any way.

By using our services, you agree to the collection and use of information as described in this policy. If you do not agree, please discontinue use of our website.

2 Information We Collect

Personal Information

• Full name, email address, and phone number
• Shipping and billing addresses
• Payment information (processed securely via third-party gateways)
• Account credentials (username and encrypted password)
• Order history and product preferences

Automatically Collected Information

• IP address, browser type, and operating system
• Pages visited, time spent, and navigation paths
• Device identifiers and cookies
• Referring URLs and search terms

3 How We Use Your Information

• Process and fulfil your orders including shipping and delivery notifications
• Manage your account, wishlist, and shopping cart
• Communicate about promotions, offers, and new product launches (with your consent)
• Provide customer support and respond to queries
• Prevent fraud and enhance security of our platform
• Analyze website usage to improve our products, services, and user experience
• Comply with legal obligations and enforce our terms

4 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, keep items in your shopping cart, and understand how you use our site.

You may disable cookies through your browser settings, but some features of our website may not function properly.

5 Data Sharing & Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Payment processors, shipping carriers, and cloud hosting services that assist in operating our business.
• Legal Authorities: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of company assets.

6 Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7 Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt-out of marketing communications at any time
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at support@indoorplants.com.

8 Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor, we will take immediate steps to delete it.

9 Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.